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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heath & Emily Nielsen

March 4, 2026

5  out of  5
rating by Heath & Emily Nielsen
"The staff at this office is exceptional. Very professional and knowledgeable. Highly recommend"
We responded:
"Thank you for the fantastic review, Heath! We are always here to help with your insurance needs here in Prosper . "
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John Constantine

March 4, 2026

5  out of  5
rating by John Constantine
"Spoke with Juan and he was able to help guide me through multiple insurance policy decisions. Had 2 cars a home and needed life insurance policies for my wife and I. His guidance made the process of choosing which policy was best easy. Thank you Juan for all your help!"
We responded:
"Thanks so much for the amazing review, John! We really appreciate your support here in Prosper . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sarah Farmer

February 27, 2026

5  out of  5
rating by Sarah Farmer
"This team makes me feel like family. Has been awesome working with them for my life insurance needs."
We responded:
"Sarah, thank you for your wonderful review of State Farm Agent Matt Cox’s Team!"
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Haley Evridge

February 26, 2026

5  out of  5
rating by Haley Evridge
"Juan Lerma was so patient and helpful with my insurance questions. Would highly recommend to anyone who wants a personalized, not just a number experience."
We responded:
"Thank you for the fantastic review, Haley! We are always here to help with your insurance needs here in Prosper . "
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Austin Freeman

February 26, 2026

5  out of  5
rating by Austin Freeman
"Juan Lerma was knowledgeable and very thorough in helping me understand the different coverages so I could get a policy that covers exactly what I needed and at a great price, too."
We responded:
"Thank you so much for the 5-star rating, Austin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Harjeet Sidhu

February 26, 2026

5  out of  5
rating by Harjeet Sidhu
"Juan is the best! He is professional, quick, and works hard to get you the best quote! I highly recommend him!"
We responded:
"Thanks so much for the amazing review, Harjeet! We really appreciate your support here in Prosper . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sandra Day

February 26, 2026

5  out of  5
rating by Sandra Day
"I really appreciate Juan! He is on top of his job. He is willing to listen and figure out the right solution. Thanks Juan"
We responded:
"We appreciate your review, Sandra. We are so happy that you had such a wonderful experience with State Farm Agent Matt Cox’s Team here in Prosper ! "
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Joanne Wilson

February 26, 2026

5  out of  5
rating by Joanne Wilson
"Great customer service! Highly recommend"
We responded:
"Thank you for the fantastic review, Joanne! We are always here to help with your insurance needs here in Prosper . "
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Tasha Hensley

February 25, 2026

5  out of  5
rating by Tasha Hensley
"Natalie always takes care of us! I appreciate the ease of speaking to an agent."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Matt Cox’s Team. "
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Larry Caracciolo

February 12, 2026

5  out of  5
rating by Larry Caracciolo
"Great Team"
We responded:
"Thanks so much for the fantastic rating, Larry! We are so glad you had a positive experience with us here on State Farm Agent Matt Cox’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Roy Magno

February 6, 2026

5  out of  5
rating by Roy Magno
"Matt and his team, including Natalie, have been my insurance provider for the last decade. Service is always top-notch."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Allyssa Martinez

September 3, 2024

5  out of  5
rating by Allyssa Martinez
"Great service & great prices!!!!"
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Dr K DFW

June 18, 2024

5  out of  5
rating by Dr K DFW
"Matt Cox and Juan Lerma are the absolute best! They are very well-versed in all details of insurance and are quick to provide expert guidance and advice for all of your insurance needs. We are so fortunate to have Matt Cox as our insurance agency and grateful to Matt and Juan for always being ready to help! Personable, professional, friendly, and always so responsive and quick to help. Even in this terrible winter catastrophe of February 2021, Matt called me and helped guide me through some insurance matters. He took his time to listen to our needs and gave us such excellent advice. I have been with State Farm for years, but only moved to Prosper from Michigan within the past year. I have literally had excellent help from Matt, Jennifer, and Juan over these 9 months. They have my business and you won’t regret switching to the Matt Cox State Farm Insurance Agency."
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Krystal Suarez

February 29, 2024

5  out of  5
rating by Krystal Suarez
"Juan is awesome and helpful!"
We responded:
"We affectionately call him “Mr Juanderful”. Thank you!!"
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Hal Price

December 21, 2023

5  out of  5
rating by Hal Price
"I have worked with Matt’s agency since moving to Texas in 2011. His staff has provided consistently excellent customer service, always there when I have needed advice or assistance. To me, it is highly reassuring to have “real people” I can call at any time when I have a need!"
We responded:
"Hal, you’re an “original”, my friend. We certainly appreciate your loyalty!!"
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Diane Thomas

August 25, 2023

5  out of  5
rating by Diane Thomas
"Matt Cox, our State Farm Agent is simply the Best! We have been working with him since moving to Prosper Tx in 2013. Matt constantly provides prompt professional services for all our insurance needs. We have both home and auto coverage as well as our Grand children’s “529 plans” with the Matt Cox Agency. He’s “Simply the Best, Better Than All The Rest”…. Diane & Glenn Thomas"
We responded:
"Thank you so much for such a great review and for your loyalty!"
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Krystal C

August 25, 2023

5  out of  5
rating by Krystal C
"I have known Natalie for many years and have always trusted her as my insurance agent. There is no one quite as knowledgeable, friendly and professional as her. She always makes sure I am properly covered and all of my assets are protected! I highly recommend Natalie to all of my friends and family!"
We responded:
"I couldn’t agree more! She is amazing! Thank you for taking the time to give us some love, Krystal!"
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Jeff K

August 22, 2023

5  out of  5
rating by Jeff K
"Best rates I could find from a major insurance company. Matt’s staff are always helpful when I need something, such as adding a new vehicle to my policy while I’m sitting at the dealership. Bottom line, I’ve shopped around and they are always competitive with rates, and I like the way I’m treated by these folks."
We responded:
"Thank you so much Jeff!"
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Derek Sheehan

January 11, 2023

5  out of  5
rating by Derek Sheehan
"Juan Lerma has helped me several times within the past couple of months to get my policy perfect. I can’t thank him enough! I appreciate all the staff at this location."
We responded:
"Derek, thank you so much for reaching out. Juan truly is a blessing!"
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Dawn Ledesma

May 4, 2022

5  out of  5
rating by Dawn Ledesma
"I have been a client of State Farm for over 20 years and worked as agent staff for the last 18 years and I’ve never met a more incredible agent then Matt Cox. His clients really are like family to him and he makes himself available 24/7. Please do yourself a favor and call him for all your insurance needs."
We responded:
"Dawn! Thank you so much for being a part of our family in so many ways!"
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Lyndi Loyd

July 1, 2021

5  out of  5
rating by Lyndi Loyd
"Beat our price of 20 years with old company and with more coverage!"
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Trey Loyd

July 1, 2021

5  out of  5
rating by Trey Loyd
"Matt Cox is a pleasure to work with. He assisted us throughout the whole process and explained everything in detail. If you are looking for someone to help you protect your assets, please give him a call. He and his staff are top notch!"
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Shelbie Silberbauer

July 1, 2021

5  out of  5
rating by Shelbie Silberbauer
"Matt and his team in the Prosper office are amazing! I reached out to get quotes for our home, auto and personal insurance (prior company kept hiking prices), and they gladly quoted us and actually saved us a good chuck of change each month! They were very knowledgeable and explained the policies well. They’ve been very responsive when I’ve reached out to make changes on our account as well. I was a prior State Farm customer years ago and Matt earned my business back!"
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Raphael Arellano

February 9, 2021

5  out of  5
rating by Raphael Arellano
"Jennifer and Juan are great!"
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Charles Humphrey

November 17, 2020

5  out of  5
rating by Charles Humphrey
"Matt and his team are top notch and always there to help you traverse the insurance in's and outs for all your needs. Truly dedicated to his customers more as family than just clients."